I’ve been trying to get my ultrasound results all this week. I’ve been calling, leaving messages, and not hearing back. I called and talked to the receptionist today, and she said she would have someone call me by the end of business today. Great. Finally. It’s only been TWO WEEKS since I had my ultrasound done. It’s not like I’m freaking out because the word ‘cancer’ was thrown around or anything.
So, the nurse just called me around 3pm. She said ‘I don’t know why we have to call you, we mailed you a letter yesterday saying your ultrasound was clear.’
Which… YAY it’s clear! I’m beyond relieved by that.
But… WHAT? I was told the doctor would CALL ME. I’ve left messages asking someone to call me back. I’ve been trying to get these results all this week. Why couldn’t someone call me the first time I called? Why couldn’t someone call me when the results were mailed out? It’s not like I was passively waiting. They knew I wanted these results, especially after the whole thing on Monday with the radiology place sending the results to the wrong doctor.
Then, I asked what I should do now. I mean, my uterus is suddenly enlarged when it used to be normal sized. That’s not normal. She acted like this was the weirdest question she’s ever heard. She acted like I should be appeased by one negative test. I mean, I’m so glad it’s clear. So, so glad because that means it’s not cancer… but still! Now I have another mysterious symptom (enlarged uterus) with no answers for it. I feel like this is the third doctor in a row to think I should be appeased by negative test results. No. Not at all. All that does is rule some things out. It doesn’t negate the symptom.
She said she could have my doctor call me at the end of next week (Apparently he’s ‘out of the office’ until then) to figure it out.
I definitely blew up at her because all of my frustration from every doctor appointment so far has bubbled to the top. I asked for her office manager’s phone number, and she kept trying to talk me out of it… offering to have my doctor call me, looking through my chart, trying to figure out a way to appease me. I said, “No. I want to speak to your office manager. I am paying for a service, and I’m not satisfied with the way I was treated. I was told I would receive a phone call. That ended up being a lie. Do you know what it’s like to hear that you might have cancer, and to have to wait two weeks to hear the results??? Do you know how stressful that is? Now I’m told my one test is negative and that’s it. No follow up or anything. One negative test result does not negate the fact that my uterus suddenly grew a few sizes.”
So, she finally put me on hold to go see if the office manager was available to speak to me. She returned a few minutes later to refer me to their administrator Helen. She gave me her phone number and stated that my doctor is usually good about calling patients when he says he will, and that it was probably a miscommunication. She also said that she would let my doctor know that I called and would like to speak to him.
So, there’s that. I don’t know. I guess I wait until the end of next week to see what he has to say before I figure out what my next step will be. I’m just BEYOND frustrated at everything, and I don’t know if I can stomach going to another doctor at this point. Now I understand why there are so many people who just never get diagnosed.
I’m getting a copy of my films from the Radiology establishment. They require 48 hours to print them. That means I can pick them up Monday, but the receptionist stated that I should call to check today. They might finish them early.
I feel like I say this all the time, but I’m going to say it again. You do not deserve to be treated like this. If you’re unsatisfied with the way your doctor is handling your care, switch doctors, speak to their boss, do something. Doctors need to learn that they cannot keep getting away with this. You are paying for a service, so you deserve to be treated with care and respect.
I don’t know if I’d believe my posts if I wasn’t the one living this.
In other news: My cat is a weirdo.
I had to cut him out.